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Why The Writing May Be On The Wall For Redbox Instant (Updated: Shutting Down Oct. 7th)

Discussion in 'Off-Topic Discussion' started by CatfishRivers, Sep 29, 2014.

  1. CatfishRivers

    CatfishRivers Well-Known Member

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    Why the writing may be on the wall for Redbox Instant — Tech News and Analysis (click for full article)

    by Janko Roettgers - Sept. 29, 2014

    SUMMARY: Redbox Instant hasn’t been able to sign up new users for three months due to a credit card fraud issue that may fasten the video service’s demise.

    -- Redbox Instant has a problem that may just break its neck: The video service disabled sign-ups for new users because of criminal activity three months ago, and has yet to open up the gates again. Redbox Instant’s website had been used by criminals to verify credit card numbers they illegally obtained elsewhere, and the company was quick to assure users their payment information wasn’t compromised, explaining on its website that “current customers can continue to watch great videos to their heart’s content without reason for worry.”

    If their credit card doesn’t expire, that is. Redbox Instant, which is run as a joint venture between Redbox and Verizon, has also been preventing existing users from changing their payment information, leading to numerous complaints on the site’s Facebook page. Browsing through these complaints also reveals that this isn’t a temporary problem. One of the first posts mentioning the issue is from the end of June.

    In other words: Redbox hasn’t been able to acquire new users, or retain existing users with expiring credit cards, for all of the third quarter.

    Read more at: Why the writing may be on the wall for Redbox Instant — Tech News and Analysis
     
    Last edited: Sep 29, 2014
  2. CatfishRivers

    CatfishRivers Well-Known Member

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  3. ChrisG8

    ChrisG8 Well-Known Member

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    I don't think the kiosks are don't well for Redbox either so I can't see a very bright future. I would have used this service except Comcast offered a great deal for HBO GO and it is a much better streaming service.
     

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