Vizio Customer Service choices

Discussion in 'Vizio Co-Star' started by Bdad, Feb 16, 2013.

  1. Bdad

    Bdad New Member

    Oct 5, 2012
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    For those of you contacting Vizio customer service regarding the CoStar this information may be helpful.

    Call Centers - In the United States there are apparently two (2) locations. One is in Utah and the other South Dakota. The one in Utah apparently has different capabilities than SD. SD can call the warehouse but Utah can't. If you get Utah you may be better served by asking to be transferred to the South Dakota call center. Utah may be the overflow calls that SD can't handle.

    Warehouse - It is closed on weekends

    Disputes - Issues about returns or other issues that are not resolved - As for the Dispute Resolution Team

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