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Trouble selecting Netflix movies.

Discussion in 'Sony Internet TV' started by mickl, Nov 2, 2012.

  1. mickl

    mickl New Member

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    For the Past month, Whenever I enter Netflix on my Google TV, I am unable to see the graphic representation of the box cover. All that appears is a grey square where the graphic should be. I phoned Netflix about this and they had me reset and clear, but to no avail. Has anyone else had this trouble?
     
  2. CatfishRivers

    CatfishRivers Well-Known Member

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    Hi try factory resetting your router.

    If that doesn't work try removing your router (as a trouble shooting measure) and connect directly to modem.

    You can also try going to your settings and clearing all data from the Netflix app.
     

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