My new NSX 40GT1 just got delivered from Amazon today. As soon as i turned it on I had a feeling that something was going to go wrong. The first thing that popped up after I turned the tv on was an option to set it to Home or Retail use. I grabbed the remote to select home and continue the setup, however I was somewhat surprised when i didn't get any response from the remote. I instantly began searching the internet for problems like this and came across the technique of using a usb keyboard to proceed through the steps and download the updates. Once the updates were finished I was presented with the Pair Keyboard screen,Which, at this point, I thought all my troubles were over( because this was what i was trying to get to all along). I begin the pairing process only to be let down once again. After countless tries and at least 4 sets of batteries I caved in and called Sony Support. I was told to restore the tv to factory settings and try again. Once again I was given the "5 blinks of death" from the LED on the remote. Finally, the rep. told me that they would replace my remote for free and hope that the new one will work. At this point I am beginning to think that I should just send the entire tv back and get a "dumb" tv. I just wanted to make sure that nobody else has gone through this same(or similar) scenario and had success. I really want to keep the TV(it is very cool, after all) But i have a bad feeling already and I haven't even been able to use any of the Tv's functionality. If anyone can give me any insight or advice, I would appreciate it very much.