PrimeTime App never updates

Discussion in 'Vizio Co-Star' started by ggalante, Mar 23, 2013.

  1. ggalante

    ggalante New Member

    Mar 18, 2013
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    I'm having an issue where my PrimeTime app never refreshes the channel and programming information.

    Vizio Co-Star
    Comcast Digital Cable Box and DVR
    Cisco RNG200
    Channel Provider - Monmouth County NJ Comcast (don't want to give further details on location for privacy reasons)

    All other internet capable applications are working as intended.

    So far I've tried the following steps.
    1.) Turn on/off Vizio
    2.) Turn on/off the cable box
    3.) Unplugged both
    4.) Went through cable box setup wizard again
    5.) Went through and killed running applications which may be caching information (this has worked in the past for similar problems).
    6.) Followed instructions here: http://www.googletvforum.org/forum/...e-quick-guide-fix-thanks-zach-vizio-corp.html

    None of these steps, or various combinations on these steps have worked. Any advice or suggestions would be greatly appreciated. Thank you!

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