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Plex - video black screen, w/ audio

Discussion in 'Google TV Help' started by thmedia, Aug 10, 2012.

  1. thmedia

    thmedia New Member

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    Hey All
    Plex on my NSZ-GS7 was working fine until about a day ago. I'm not sure what got changed/updated, but now all of my video playback (mkv, divx etc) from my local network Plex server is black screen w/ audio still working. I've tried all different file types, still just get a black screen w/ audio. I've adjusted the settings in a hundred different ways to see if I can get the video back, with no luck. Is anyone else having an issue with Plex lately?

    Thanks guys and gals
     
  2. thmedia

    thmedia New Member

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    A quick update, problem fixed! If anyone else has this issue what I did to fix was this:
    Quit Plex>Clear Cache>Reboot PMS>Hard Reset (unplug power) to NSZ-GS7

    And like magic, no more black screen video.... its not scientific but it worked.
     
  3. zexsuik

    zexsuik New Member

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    This just happened to me. Thank you, clearing the cache worked like a charm!

    from the home screen System Settings > Manage Apps > Plex > Clear Cache and then a hard reset.
     

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