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NSX-32GT1 Black Screen on live tv and all the inputs

Discussion in 'Sony Internet TV' started by squarerhino, Jul 17, 2012.

  1. squarerhino

    squarerhino New Member

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    Suddenly my Sony NSX-32GT1 will no longer show live tv. It is just a black screen, but I still have audio.

    The same things happens with all the inputs. For example my blu ray player connected via HDMI has a black screen with just audio also.

    Everything else works as always. I can stream netflix full screen no problem, browse the web with chrome, etc.

    Any suggestions on what to do? I have done a reset about 3 times. I also unplugged it for a long time, just to see if that would help. I find it odd that all the apps work just fine, anythings that is built into the tv is working. Everything that plugs into the tv has a black screen, with audio only.

    Thanks.
     
  2. CatfishRivers

    CatfishRivers Well-Known Member

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    Have you tried switching HDMI cables?

    Have you by chance recently switched to a different cable box? Try disconnecting your cable box and see if your blu-ray works.

    You can try the following procedure to reinstall the software on your Sony GTV:

    Hold powerbutton for 10 sec, while holding button, unplug power and keep holding for 10 sec, plug back in and hold for 10 sec, release then hit button again to get to recovery mode.
     
    Last edited: Jul 17, 2012
  3. squarerhino

    squarerhino New Member

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    Thanks for the recovery mode tip. But still no luck.

    I have tried multiple HDMI cables from multiple devices.
    I have tried having multiple HDMI devices connected.
    I have tried connecting just a single device.
    I have tried the composite input.
    I have tried the coax input.
    I have done a hard reset multiple times.
    I have done a full system recovery.

    All with the same results. Anything that is plugged into the tv - is black screen with audio

    All the built in apps like youtube, netflix, etc all work fine.

    The USB ports also work fine. I was able to load both pictures and videos from all the USB ports.

    Makes no sense. Just started doing this out of nowhere.
     
  4. CatfishRivers

    CatfishRivers Well-Known Member

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    I suggest try calling Sony support. It sounds like something might of gone bad with the circuitry to the ports on your TV. But it's hard to say for sure. Is your TV still under warranty?
     
    Last edited: Jul 18, 2012

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