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NetFlix Issue

Discussion in 'Logitech Revue' started by kennyinbmore, Jan 23, 2013.

  1. kennyinbmore

    kennyinbmore New Member

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    Is anyone else having a problem with the netflix app? My problem is it will start a movie, play it for a few minutes then stops and starts loading. It loads to about 20% then hangs until the message shows up that the netflix app is not reachable. That's not the exact message but something similar. The only way to fix it is to reboot the box and it eventually starts doing the same thing. The Logitech media player is also doing something similar when I play movies on my network. It's not bandwith, I have the Comcast blast service and the box is maybe 10 ft from the dual band router. If I can't find a solution the Revue is going on Ebay and I'm buying a Pulse. Any input would be appreciated
     
  2. CatfishRivers

    CatfishRivers Well-Known Member

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    1) Try going to settings and then "force stop" and "clear data" from the Netflix app.

    Also

    2) Try rebooting your router.
     
  3. revue5

    revue5 Well-Known Member

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    Last edited: Jan 23, 2013
  4. kennyinbmore

    kennyinbmore New Member

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    I did the clearing the cache thing and it seems to be working so far. Thanks. How often should I do it? I'm considerign doing it every time I fire up NetFlix
     
  5. Carlszone

    Carlszone Well-Known Member

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    No!

    Kenny, w/Netflix and many other apps, the cache clearing is only to delete the remnants of conflicting upgrades. It does NOT improve performance of a properly upgraded app. Use restarts or cache cleaners to improve the overall performance of your device. Continually force closing, clearing App data or deleting recent upgrades will cause the app to go haywire.

    Netflix is a very stable app. If it's fixed, don't break it...

    Carl
     
    Last edited: Jan 25, 2013
  6. kennyinbmore

    kennyinbmore New Member

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    Thanks for that info Carl
     
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netflix plays for a few minutes then stops and starts loading