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Netflix audio out of sync (Sony NSZ-GS7)

Discussion in 'Google TV Help' started by KillerBee, Oct 20, 2012.

  1. KillerBee

    KillerBee New Member

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    Just got my NSZ-GS7 a week ago and things were working fine until last night. Suddenly the audio in Netflix is out of sync with the video and I can't figure out what to do to get it back. I've tried:
    1. Exiting and restarting the app.
    2. Soft and hard reboot of the machine.
    3. Settings -> Force Close -> Clear data

    None of those things worked. Live TV is fine, YouTube is fine. Just the Netflix is messed up. I love this device otherwise, but if Netflix doesn't work right it's a dealbreaker and I'm returning it.

    I'm on a wired internet connection, 3Mb/s through AT&T U-Verse.

    Can anyone help?
     
  2. CatfishRivers

    CatfishRivers Well-Known Member

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    OK so you have tried going to your settings and clearing all data from the Netflix app - and then signing back into your account?

    Try rebooting your router/modem. Also if you have a setting on your router to enable all ports try that.

    Also try setting a static IP.
     
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  3. KillerBee

    KillerBee New Member

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    Well that was weird. It's back to normal today and I haven't touched it since I posted that problem. I can only assume the problem was with the Netflix service and not with my machine.
    Thanks for the suggestions, anyway! If it happens again, I'll give those a try.
     
  4. trallyus

    trallyus Active Member

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    Netflix is always a problem with so many people using it. People tend to have problems with them all the time and usually the problem fixes itself in a day or so because the problem tends to be with the source rather then the google tvs. :)

    At least that is most of the time right but not always the case. If and when I have problems with netflix I usually wait a day unless it affects my other netflix enabled devices as well :)
     

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