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Need help with Netflix app- Can't get to login screen. HELP

Discussion in 'Google TV Apps' started by micae1a, May 2, 2011.

  1. micae1a

    micae1a New Member

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    Okay I need some help.

    I have the Sony Google TV and I run the Netflix app on that. I was using a friends account (due to a project) and it never let me sign out, so I continued to use it. The other day Netflix signed me out of the account and asked me to log in. So I attempted to with my account information. I guess I tried too many times with the incorrect info. It then took me to the "Finish Signing Up" screen, which I can not get rid of. I have tried signing in on Google Chrome with my acct info and it worked. It won't let me stream it on the internet on the TV and when it redirects me to Netflix I get the same screen.

    Can SOMEONE please help me get back to the sign in page on my Netflix?

    Thank you, anyone.
     
  2. lucas710

    lucas710 New Member

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    Hey, sounds like you're in a bind, so you don't have a Netflix account right. $8.00 a month is not bad if you cant get the old account to work. First thing is have you tryed a Factory Reset.Go to Settings>About>Factory data reset>Reset device> this will wipe out everything except your Queues. Hope this helps :)
     
    Last edited: May 3, 2011
  3. galfert

    galfert Active Member

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    Reset (deactivate) Netflix Account on Google TV:
    Launch Netflix App
    Enter the following key sequence:

    Up
    Up
    Down
    Down
    Left
    Right
    Left
    Right
    Up
    Up
    Up
    Up
    (you'll now see an account information page)
    then click "deactivate" (or you can choose to back out and not deactivate)
     
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