My new 55GA6400 can't locate ANY Zip code locations

Discussion in 'LG Internet TV' started by elyoung34, Oct 23, 2013.

  1. elyoung34

    elyoung34 New Member

    Oct 22, 2013
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    As the title says,

    I've tried unplugging it, factory resets, putting in ANY zip code and it won't locate.

    The TV is about 3 days old, I can obviously still watch tv from my set top box. I'm using ATT Uverse and the internet is connected by hardwire.

    I contacted LG and they said try unplugging it.

    PLease HELP!

  2. ChrisG8

    ChrisG8 Well-Known Member

    Aug 4, 2011
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    Assuming you are using AT&T U-verse cable and internet, I would try unplugging the AT&T U-verse modem/router and rebooting. If it still doesn't work, I would try wireless connection to see if the results are the same, you can go back to hardwired after set up. There may be a specific LG issue I am not aware of and an owner may have a quick fix, I don't own an LG display with Google TV to have any first hand experience but in general issues related to obtaining information for Google TV have often been router related. I am also not particularly knowledgeable about proper U-verse Gateway settings even though I used the service for over a year, I had no issues with Google TV and internet access, it worked great.

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