"Movies on TV Now" not working

Discussion in 'New Member Introductions & Site Assistance' started by annc, May 27, 2013.

  1. annc

    annc New Member

    May 27, 2013
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    Hi. We just purchased a Google TV. Wondering if anyone can help with a little issue we just had.

    When I clicked on "Guide," and then click on one of the movies that is currently on TV, I get the audio of the movie, but the screen is black. No picture. Hitting the "back" button did nothing and hitting the "TV" button did nothing. I had to turn off the TV and then turn it back on to get back to any kind of picture. Any ideas? Thanks.

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