If this is a common problem i apologize but a quick search did not help. Finally attempted to install my "revue" today - first time since x-mas i have the house to myself to install this. I am Hung up on step 7 : " network is unavailable " " an error occurred while processing your request " When i hit the help button it has a red X for Wired - Disconnected Wireless - Enabled Internet - Connected Two hours later - still cant get past this. I know the wireless is working fine because i just set up my google account and the revue automatically loaded some programs which i saw on the screen. Please help - the logitech website has a lot of people mentioning this during the month of January. The only outcomes i saw were people sending back their Revues.