Quantcast

How to delete "phantom" file on Sony Google TV?

Discussion in 'Google TV Help' started by mbressman, Dec 28, 2015.

  1. mbressman

    mbressman New Member

    Joined:
    Nov 15, 2011
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    I was attempting to copy a large movie file from my NAS to my Sony Google TV, and apparently something happened during the transfer. It appeared to complete successfully, but the file is basically a "phantom" file on my Google TV now. What I mean by that is I can't delete it (or access it, move it, rename it, etc.). It shows up in ES File Explorer under the "Movies" directory (where I had copied it to), but when I try to view it's properties it says they can't be retrieved. Worse, no matter what I try I can't delete it and it's taking up a large amount of space on my Google TV. I've tried everything from using a terminal emulator on the Google TV, to attempting to delete it via FTP from my computer, to attempting via "adb connect" with the debugging mode turned on. Nothing seems to work. I can't even tell if the system even detects it as a real file, since if I run "ls" via the adb shell (under /mnt/sdcard/Movies) it shows up, but then if I run "ls -al" I get nothing (and other weird things as well - such as when using "Better Terminal Emulator Pro" and browsing to the "Movies" directory and running "ls" it lists the file name and then says "No such file or directory"). Any help on how to get rid of this (without having to completely reset my Google TV) would be greatly appreciated! Thanks!
     
  2. CatfishRivers

    CatfishRivers Well-Known Member

    Joined:
    Apr 5, 2011
    Messages:
    14,604
    Likes Received:
    877
    Trophy Points:
    113
    Have you tried deleting it through ES File Explorer? If that doesn't work you will probably have to do the factory reset.
     
  3. mbressman

    mbressman New Member

    Joined:
    Nov 15, 2011
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Yup, tried that - any other suggestions besides a factory reset? I'd prefer not to have to rebuild my entire Google TV if necessary. Thanks!
     
  4. ChrisG8

    ChrisG8 Well-Known Member

    Joined:
    Aug 4, 2011
    Messages:
    3,846
    Likes Received:
    462
    Trophy Points:
    83
    Of course this is a weird problem, nothing I have ever seen and don't recall ever reading about before. There are other file manager apps that will run on Google TV, I would sure try any I could find to see if any will recognize the file. Does the download app see it? Once you figure out how to delete, I would recommend using an SD card for any video files to view.
     

Share This Page

Search tags for this page

delete app sony google tv