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Help with Netflix app "sorry video not supported on this platform"

Discussion in 'Google TV Help' started by Acesandkings57, Mar 22, 2015.

  1. Acesandkings57

    Acesandkings57 New Member

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    Hi,
    I have had this netgear neotv for a while and it has always had plenty of problems, but never with the netflix app. Just this morning, when I tried to watch something, it said "sorry video not supported on this platform"...what should I do about this? I've never had any issue with video playback but all of the sudden it started doing this. Please help!
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  2. CatfishRivers

    CatfishRivers Well-Known Member

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    Try going to your settings and clear data from the Netflix app.
     

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