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hbo go constanly freezes any solutions or someone.to contact?

Discussion in 'Google TV Help' started by makaveli3004, Jul 18, 2012.

  1. makaveli3004

    makaveli3004 New Member

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    Everyone movie I watch on hbo go either freezes or skips or switches r low quality.... Anyone know how to fix this It's not the connect as I'm using a wiresd Ethernet
     
  2. trallyus

    trallyus Active Member

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    I suggest testing your speed at speedtest.net and see if your device is getting the bandwidth it needs for hbogo. Also make sure your not running bit torrent or other bandwidth heavy programs when using it.
     
  3. makaveli3004

    makaveli3004 New Member

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    Ok its just the Google tv running while.playing a movie i checked speed test with my phone and recieved 4.3 mbps download and .4 mbps upload ping 22ms.... Tried it again got 7.3 mbps download .7 mbps upload ping 16ms
     
  4. trallyus

    trallyus Active Member

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    Did you test the google tv on speedtest.net as that is what I was suggesting you run speedtest.net on and not your phone and that way you can see what speeds your google tv is getting. If your getting below 5 megs on the first speedtest then expect the problems you mentioned as I have a 6 meg down connection and even on my computer hbogo ends up stopping at times and does a lot of video resizing when my speed drops.
     
  5. makaveli3004

    makaveli3004 New Member

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    Ok tested on Google tv I got the first try 4.2 mbps download and .7 mbps upload
     
  6. halox

    halox New Member

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    Looks like you have enough bandwidth ... if my network gets too congested, I usually just press the PAUSE button for 10 seconds and then resume playing. HBOGo switches back to HD and seems to have enough buffer to make it through.
     

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