So I am really excited about the new profile support in netflix. So I tried to upgrade the app. Only to find that the app is not on the playstore on my pulse Then I realized that it is "builtin". So before completely giving up I thought I would write to Hisense support and see if there was any chance they were going to release an upgrade. So I sent them a very simple question: "Is there any way to the netflix app to the latest one that includes profile support?"This was their response:No Best Regards,Hisense USA Corporation 7310 McGinnis Ferry RD Suwanee, GA 30024 P 888-935-8880 F: 678-349-0698 Hisense ; Hisense US | TVs ? Refrigerators ? Air Conditioners At this point I am pretty convinced that I will never buy another Hisense product. So I really don't care that they are releasing a "new" pules plus.