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Chrome failure - Logitech Revue

Discussion in 'Google TV Major Issues' started by 11salem, Sep 22, 2013.

  1. 11salem

    11salem New Member

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    Recently Chrome has stopped working. I get a white screen with blue circle that spins/loads forever. I have gone into settings to clear data and also reset the app, and rebooted the device. Still the same issue.

    Any tips?

    Thanks in advance.
     
  2. CatfishRivers

    CatfishRivers Well-Known Member

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    Are you sure that your internet connection is good? Try rebooting your router. If that doesn't help then do a factory reset for your Logitech Revue (push and hold the button in back of the Revue for about 40 seconds).
     
  3. retroben

    retroben Active Member

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    Did you get an ad or popup on the chrome browser just before this started happening?

    I get the blue circle issue on my GS7 after having to close my browser from a scroll locking ad/popup.

    But when I force stopped it,opened/exited it,then used a RAM clearing app to long press chrome in order to kill the app,it fixed the blue circle issue.
     
  4. 11salem

    11salem New Member

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    Thank you, I forgot (?) that the hard re-set is different than powering off/on (which I was doing). It's working again.

    I will watch for the problem, @retroben, to see if the cause is a scroll locking ad/popup. I'm not following you on the steps you took to troubleshoot though...can you tell me more?
     
  5. retroben

    retroben Active Member

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    I am not sure how to explain the scroll problem,but I just recently encountered the blue circle again.

    When I was on swfchan (DJM),the usual ads/popups happen,and after watching a flashed spongebob ytp,I closed chrome.
    The next time I opened chrome,I got the blue circle problem,then I fixed it the same way as before.

    I exited,force stopped it in the app info,opened it again,then I used a RAM booster to kill the app.
    When I opened it yet again,it was now working properly.

    Hopefully this works for you if the blue circle happens again.
     

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