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Changed Netflix login name; now I cant login to Netflix.

Discussion in 'Sony Blu-Ray Set Top Box' started by djangofan, Apr 3, 2011.

  1. djangofan

    djangofan New Member

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    I recently changed my netflix username and password and now I am completely unable to watch movies on Netflix any longer (using my NSZ-GT1). I can login to the Netflix website but it wont let me play movies through Chrome. The Netflix app on this Google TV device will not re-prompt me for the registering the device through Netflix.

    I reset my device to factory settings and even deleted the device from my "managed devices" on the Netflix site.

    No matter what I do, I cannot get this device back onto netflix. HELLP!!!
     
  2. lucas710

    lucas710 New Member

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    Hey, you have two options,
    #1 goto Settings>About>Factory data reset. This will allow you to enter your new user/password. You will loss your bookmarks, but not your Queues if you have them synced to your Google account. Settings>Accounts & sync>then click on your account, make sure Sync Queue box is checked.

    #2 going to Netflix.com>your account help>Manage Netflix ready devices and computers>here you can deactivate your google tv. After that go back to your GTV/netflix it will ask you to enter your user/password.

    Hope this helps :)
     
  3. djangofan

    djangofan New Member

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    #2 worked but I also had to wait 15 minutes. that threw me for a loop. i was pretty mad for about 15 minutes. lol
     
  4. lucas710

    lucas710 New Member

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    So....your good ? Your Netflix is back ?
     
  5. galfert

    galfert Active Member

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    If you don't want to wait the 15 minutes and you don't want to factory reset there is a 3rd option:

    Reset (deactivate) Netflix Account on Google TV:
    Launch Netflix App
    Enter the following key sequence:

    Up
    Up
    Down
    Down
    Left
    Right
    Left
    Right
    Up
    Up
    Up
    Up
    (you'll now see an account information page)
    then click "deactivate" (or you can choose to back out and not deactivate)
     

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