I just bought my sony player and connected it to my network. I can look at youtube and netflix and anything on the internet just fine. I can't update it to the latest build. Whenever I go to update it says checking for updates. I have left it on that screen for up to an hour and nothing happens. also whenever I go to the play store and try to download an app it says loading under the app and that's it. Any help would be appreciated. I have talked to sony numerous times and they insist that something is wrong with my internet provider. I doubt this is true because I am a technician for my internet provider and I have checked, double checked and triple checked my internet.